HP Claims

HP stands for Hire Purchase, which is a common method of financing the purchase of a vehicle, typically used for cars, motorcycles, and other high-value goods. In an HP agreement, the individual (the hirer) pays an initial deposit, followed by fixed monthly payments over an agreed-upon term, usually between one to five years. Once all payments, including any interest charges, have been made, the individual gains full ownership of the vehicle.

Here's how HP agreements work

Return the Car

The individual pays an upfront deposit, usually around 10-20% of the vehicle's purchase price.

Monthly Payments

The remaining balance of the vehicle's purchase price, plus interest charges, is spread out over a fixed term in equal monthly installments.

Ownership

Unlike leasing or personal contract purchase (PCP) agreements, where the individual has the option to return the vehicle at the end of the term, HP agreements aim for eventual ownership. Once all payments have been made, including any final option to purchase fees, the individual gains full ownership of the vehicle. Reclaiming an HP agreement generally differs from reclaiming a PCP agreement. While reclaiming a PCP agreement often involves issues of mis-selling or unfair practices, reclaiming an HP agreement typically revolves around issues of affordability, unfair terms, or breaches of contract.

Some common grounds for reclaiming an HP agreement include

Unaffordable Payments

If the individual was not properly assessed for affordability or if the monthly payments were unreasonably high compared to their income and financial situation, they may have grounds for reclaiming.

Unfair Contract Terms

If the terms of the HP agreement were unfair or unreasonable, such as hidden fees or charges, or if the terms were not clearly explained at the time of signing, the individual may have grounds for reclaiming.

Breaches of Contract

If the finance provider or dealership breached the terms of the HP agreement, such as failing to provide the agreed-upon service or misrepresenting the condition of the vehicle, the individual may have grounds for reclaiming. To reclaim an HP agreement, individuals typically need to gather evidence of the issue or breach, such as documentation of unaffordable payments or unfair contract terms, and submit a formal complaint to the finance provider or dealership. If the complaint is not resolved satisfactorily, individuals can escalate the matter to relevant regulatory bodies or seek legal advice and assistance.